Business Process Outsourcing (BPO) Services
Leading BPO Industry towards 2.0 Era
Based on many years of professionally practical experience and through thoroughly observation of industrial model of business process outsourcing (BPO), iSoftStone has conducted researches on global development history and drawn useful lessons to constantly improve its process outsourcing business; we are the first one to carry out BPO 2.0 service in China and have received successful application in global top 500 enterprises.
Business process outsourcing (BPO) refers to settle difficulties of information security management and ongoing operations by using outsourcing service operations management system so as to improve the quality of management, management level of service providers and business flexibility and give assistance to systematic financial planning and ultimately facilitate customers to achieve cost control and business transformation.
During the execution of business process outsourcing service, iSoftStone is dedicated to developing the project management technology and process management technology that are applicable to each customer so as to help enterprises improve the management performance of external production resources; and we works hard in order to make us become the management expert in business process outsourcing (BPO) services. iSoftStone, with continuous innovation, has become the world leader in business process outsourcing.
iSoftStone has already started the delivery of such services as development and crowd-sourcing of operations management systems during the execution of business process outsourcing services.
By years of IT consulting and service practices and active exploration of BPO services, iSoftStone has created a professional team for BPO business consulting and service implementation; additionally, we have unique advantages of service that can help you improve the management performance of external resources.
Innovative R & D Ability
With the emergence of a new generation of information technology, iSoftStone is also increasing its investment in technology research and development and has now become a leader in the fields of cloud computing, big data, digital marketing and business intelligence. At the same time, we provide customers with quality services with the strength of professional team which includes nearly ten thousands of R & D engineers in every major city and key sector.
Extensive Industry Experience
Owing to the successful experience in communication, high-tech, banking, insurance, corporate finance, public utilities, healthcare and other industries and the global delivery capabilities, iSoftStone has the ability to help you achieve seamless connection between internal and external processes and include external resources into your company’s internal management information system so as to reduce costs, optimizepersonnel arrangement and provide high-end services.
Expert Service Team
Since the expert team of iSoftStone has participated in and promoted the whole development process ofservice outsourcing industry in China, the team owns profound opinions and thoughts regarding the industry. Therefore, we can integrate our successful experience into our cooperation with customers by combining our strengths in industry knowledge and IT R & D capacities so as to assist customers with various business challenges.